Privacy policy

Privacy Policy

Effective Date: March 27, 2025

At Techity Consulting ("Techity," "we," "our," or "us"), protecting your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (https://techityconsult.ca) ("Site") or interact with our services. By using our Site, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of personal information to deliver and improve our services. The categories of information we collect include:

a) Device Information

  • Examples: Browser type, IP address, time zone, cookie data, pages viewed, and interaction with the Site.

  • Purpose: To optimize your experience, perform analytics, and ensure Site security.

  • Source: Collected automatically via cookies, log files, web beacons, tags, and pixels.

b) Order Information

  • Examples: Name, email address, phone number, billing address, shipping address, and payment details.

  • Purpose: To process and fulfill orders, communicate with you, and detect potential fraud.

  • Source: Collected directly from you.

c) Customer Support Information

  • Examples: Name, email address, and any information shared during support inquiries.

  • Purpose: To assist with inquiries and provide customer support.

  • Source: Collected directly from you.

2. How We Use Your Information

We use your personal information to:

  • Provide and deliver products and services.

  • Process payments and fulfill orders.

  • Communicate with you, including sending updates and promotional materials (if you opt-in).

  • Analyze and enhance our website and customer experience.

  • Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We share your personal information with trusted third-party service providers to fulfill our business operations. These include:

  • Shopify: Our eCommerce platform. You can review Shopify's privacy policy here: Shopify Privacy Policy.

  • Compliance and Legal Obligations: We may disclose information to comply with applicable laws, regulations, legal processes, or government requests.

4. Behavioural Advertising

We may use your information to provide targeted advertisements that are relevant to you. Examples include:

For broader opt-out options, visit the Digital Advertising Alliance.

5. Cookies and Tracking Technologies

Cookies enhance your browsing experience by remembering your preferences and providing insights into Site performance. We use:

  • Essential Cookies: Required for Site functionality (e.g., cart and checkout processes).

  • Analytics Cookies: To understand user behavior and improve our Site.

  • Marketing Cookies: To deliver personalized advertising.

You can manage cookie preferences through your browser settings or by visiting All About Cookies.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. You may request the deletion of your information by contacting us at info@techityconsult.ca.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold.

  • Correction: Request corrections to inaccurate information.

  • Deletion: Request the deletion of your personal data.

  • Opt-Out: Withdraw consent or opt out of marketing communications.

To exercise these rights, contact us at info@techityconsult.ca.

8. Automated Decision-Making

We do not engage in automated decision-making processes that produce legal or similarly significant effects. Shopify uses limited automated decision-making to prevent fraudulent transactions, such as temporary denylists of IP addresses or credit cards.

9. Do Not Track

Our Site does not currently respond to "Do Not Track" signals due to the lack of industry standards. You can manage privacy preferences via your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We encourage you to review this page regularly for updates. Material changes will be communicated through the Site or via email.

11. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

If you are dissatisfied with our response, you may contact your local data protection authority.

Thank you for trusting Techity Consulting with your personal information.